citrix3 Acrobat reader msi with mst created from Tuner fails in IM

Posted by citrix on November 9, 2008
Kevin McPhail Hi guys, i am in the process of building a new MPS 3.0 farm and having some difficulties with the IM and Acrobat reader. I downloaded the Acrobat 7.0 tuner in order to generate a MST file for the 7.0 installation. if i run msiexec /i (path) TRANSFORMS=”name of transform” REBOOT=ReallySuppress /qb! from the run line on one of the servers in the farm everything works as billed. However if i add the package to IM with or without the command line switched it fails. See below for job details. Any suggestions?

=== Verbose logging started: 3/18/2005 16:56:47 Build type: SHIP UNICODE 2.00.3790.00 Calling process: C:\Program Files\Citrix\System32\Citrix\Ima\ImaSrv.exe ===

MSI (c) (14:EC): Resetting cached policy values

MSI (c) (14:EC): Machine policy value ‘Debug’ is 0

MSI (c) (14:EC): ******* RunEngine:

******* Product: C:\Program Files\Citrix\Installer\Temp\Adobe Reader 7.0.msi

******* Action:

******* CommandLine: **********

MSI (c) (14:EC): Client-side and UI is none or basic: Running entire install on the server.

MSI (c) (14:EC): Grabbed execution mutex.

MSI (c) (14:EC): Cloaking enabled.

MSI (c) (14:EC): Attempting to enable all disabled priveleges before calling Install on Server

MSI (c) (14:EC): Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (0C:3C): Grabbed execution mutex.

MSI (s) (0C:64): Resetting cached policy values

MSI (s) (0C:64): Machine policy value ‘Debug’ is 0

MSI (s) (0C:64): ******* RunEngine:

******* Product: C:\Program Files\Citrix\Installer\Temp\Adobe Reader 7.0.msi

******* Action:

******* CommandLine: **********

MSI (s) (0C:64): Machine policy value ‘DisableUserInstalls’ is 0

MSI (s) (0C:64): File will have security applied from OpCode.

MSI (s) (0C:64): SOFTWARE RESTRICTION POLICY: Verifying package –%26gt; ‘C:\Program Files\Citrix\Installer\Temp\Adobe Reader 7.0.msi’ against software restriction policy

MSI (s) (0C:64): Note: 1: 2262 2: DigitalSignature 3: -2147287038

MSI (s) (0C:64): SOFTWARE RESTRICTION POLICY: C:\Program Files\Citrix\Installer\Temp\Adobe Reader 7.0.msi is not digitally signed

MSI (s) (0C:64): SOFTWARE RESTRICTION POLICY: C:\Program Files\Citrix\Installer\Temp\Adobe Reader 7.0.msi is permitted to run at the ‘unrestricted’ authorization level.

MSI (s) (0C:64): End dialog not enabled

MSI (s) (0C:64): Original package ==%26gt; C:\Program Files\Citrix\Installer\Temp\Adobe Reader 7.0.msi

MSI (s) (0C:64): Package we’re running from ==%26gt; C:\WINDOWS\Installer\19472d5.msi

MSI (s) (0C:64): APPCOMPAT: looking for appcompat database entry with ProductCode ‘{AC76BA86-7AD7-1033-7B44-A70000000000}’.

MSI (s) (0C:64): APPCOMPAT: no matching ProductCode found in database.

MSI (s) (0C:64): Looking for secure file transform:

MSI (s) (0C:64): Note: 1: 2343

MSI (s) (0C:64): Unable to create a temp copy of transform ”.

MSI (s) (0C:64): Note: 1: 2203 2: 3: -2147287037

MSI (s) (0C:64): Couldn’t find cached transform . Looking for it at the source.

MSI (s) (0C:64): Resolving source.

MSI (s) (0C:64): Resolving source to launched-from source.

MSI (s) (0C:64): Setting launched-from source as last-used.

MSI (s) (0C:64): SOURCEDIR ==%26gt; C:\Program Files\Citrix\Installer\Temp\

MSI (s) (0C:64): SOURCEDIR product ==%26gt; {AC76BA86-7AD7-1033-7B44-A70000000000}

MSI (s) (0C:64): Looking for secure file transform:

MSI (s) (0C:64): Note: 1: 2343

MSI (s) (0C:64): Unable to create a temp copy of transform ”.

MSI (s) (0C:64): Note: 1: 2203 2: 3: -2147287037

MSI (s) (0C:64): Couldn’t find cached transform . Looking for it at the source.

MSI (s) (0C:64): Looking for secure file transform: C:\Program Files\Citrix\Installer\Temp\Adobe

MSI (s) (0C:64): Note: 1: 2318 2: C:\Program Files\Citrix\Installer\Temp\Adobe

MSI (s) (0C:64): Unable to create a temp copy of transform ‘C:\Program Files\Citrix\Installer\Temp\Adobe’.

MSI (s) (0C:64): Note: 1: 2203 2: C:\Program Files\Citrix\Installer\Temp\Adobe 3: -2147287038

MSI (s) (0C:64): Note: 1: 2729

DEBUG: Error 2203: Database: C:\Program Files\Citrix\Installer\Temp\Adobe. Cannot open database file. System error -2147287038

1: 2203 2: C:\Program Files\Citrix\Installer\Temp\Adobe 3: -2147287038

Error applying transforms. Verify that the specified transform paths are valid.

C:\Program Files\Citrix\Installer\Temp\Adobe

MSI (s) (0C:64): MainEngineThread is returning 1624

MSI (c) (14:EC): Decrementing counter to disable shutdown. If counter %26gt;= 0, shutdown will be denied. Counter after decrement: -1

MSI (c) (14:EC): MainEngineThread is returning 1624

=== Verbose logging stopped: 3/18/2005 16:56:47 ===
Vinayak Astekar ShellExecute=”%TARGETDIR1%\Setup.cmd”,T,!open,%TARGETDIR1%,,NORMAL

(and make sure TARGETDIR1 is declared and I guess I do not have to explain what setup.cmd contains?
Category: citrix3

Leave a Reply