Citrix Licensing How do you finally apply the PS4 licence file on the LMC???
| John Franklin | Hi all.. We have two CITRIX farms MERCURY, which runs the Licence Management Console (LMC), has a Metaframe XP1.0 20 user licence farm and NEPTUNE, a new ‘baby’ farm running Presentation Server 4.0 (PS4), supposedly for 5 users. On Neptune, I can open the PS4 Console, and in there under Licencing, I can open the ‘Shortcut to the LMC’ which is on MERCURY. This opens up ok, with 2 licence files. The second one is the one I recently downloaded from MyCitrix, a 5 user licence, and on reading it I can confirm it shows HOSTNAME=NEPTUNE. Looking good then after 100 hours of working through this ludicrously complex licencing procedure. What next though? How do I APPLY the licence file so I can *finally* get the 5 simultaneous connections? Now that the LMC shows the Licence File is that the end of its job? Do I now go back into the PS4 Console on NEPTUNE and do something in there to apply them? If so it is not obvious what to do. Help please!! |
| John Franklin | Ok I *think* that the idea of using the LMC running on MERCURY (MERCURY runs XP1) to load the PS4 licences on NEPTUNE may be a non-starter. Potentially then I move the licence file via Windows from MERCURY to NEPTUNE, and load the LMC separately on MERCURY.
I’ll continue accordingly, difficult this. John Franklin (thewordthe) |
| Stuart Souter | John
Your confusing me just reading your post, you must be really confused Ok, put your Ps4.0 license on your PS4.0 license server, downloaded with the same name as your license server, all managed from the LMC console. Your XP license you load via your CMC on XP, which is then stored in your datastore database. Remember the 2 licensing schemes are completely different. Make sense ? Stuart |
!| John Franklin | I am trying to keep everything compltely separate. The NEPTUNE machine has a PS4 farm on it, and I downloaded the licence file from MyCitrix.com to the MyFiles folder on that machine. Ignoring the other farm and server completely, I am now trying to load the Licence Management Console on the NEPTUNE machince so I can assign the 5 user licence. At the moment I cannot open the Licence Management Console on NEPTUNE, I have tried IIS and I am now trying Apache. When I get the LMC open on NEPTUNE I’ll re-post but at the moment I am getting a Internal Server Error. Not to worry though its only cost be about a million hours so far!
Frankie |
| Stuart Souter | John
Only the user account who installed the managemnt console has access to add licenses… although You can add users to the license console by modifying the tomcat-users.xml file indicated in the following KB article. http://support.citrix.com/article/CTX103346%26#38;searchID=-1 Hope this helps Stuart |
| Stuart Souter | John
Are you still having problems with this ? Stuart |
| John Franklin | Of course, I’m going to spend the day on it. Ridiculously difficult I have to say. I have always used the network administrator account throughout so this is not an issue with permissions. Will post again soon no doubt. The licences cost 拢1500 and 2 months later I stll can’t use more than 1 of them concurrently. Its a good job we can make do with the other 20 man XP farm for the time being.
John |
| John Franklin | I get an Internal Server Error attempting to open the Licence Management Console via the Start menu, using Apache 2.0.58 on port 80. When I try to open the ‘Licence Management Console for Citrix Licencing’ aka CTXLMC service I get an error message ‘Could not start service on local computer. The service did not return an error. This could be an internal windows error or an internal service error’ Path to tomcat.exe is correct M:/Program Files/Citrix/Licencing/LMC/Tomcat/bin/ for that service. IIS Admin is not running. Even if I get the LMC open I still don’t know how to apply the licence file I downloade, nowhere near solving this. Any help appreciated John |
| John Franklin | Ok got the LMC working on NEPTUNE the Server with the 5 user farm on. Uninstalled and Reinstalled Citrix Licencing, using IIS not Apache, stopped Apache Service, stopped terminal Services Licencing, Stopped Licence Logging Service, checked IIS default web site parameters for Virtual Directory LMC. This was created during re-installation. index.jsp in correct directory tab as only, file, local path of LMC virtual directory was :/Program Files/Citrix/Licencing/LMC/Tomcat/WebApps, execute permissions were Scripts only. This time LMC opened up ok from the Start menu. I’ll proceed next post
Back to my original question…When LMC opens up the Current Usage tab show |
| Stuart Souter | John
It sounds like you’re there. Now that you can get into the license console, you just need toload in your license file for the 5 licenses which matches the name of your license server (case sensitive) Cheers Stuart |
| John Franklin | The LMC shows 4 tabs including the Configuration tab c) Configuration - shows a Server licence dated 2004 (?) and also the latest 5 user licence 12-Sep 2006 it has now been dated, and yes I can confirm that the host name matches the Server. I can now open up %26gt; 1 user desktops simultaneously on the Server whereas before I could only open 1. Good :%26gt;) Even though the licence is supposed to be for 5 only I can in fact open up %26gt; 5. WTF? Anyway will see if more than 1 remote user can connect at once, really hope so John |
| John Franklin | In LMC the Current usage tab just show the 2004(?) Server licence. The Configuration tab shows both licences, including the new one.
My original question remains, what do you do to get the licence activated so it appears correctly in the Current Usage tab. The LMC does not have any functionality to Cheers |
| John Franklin | Just to clarify, the 5 man licence is still not activated, only 1 remote user can connect when the licence is for 5. Using the LMC how do you activate the licence so it appears in the Current Usage tab and 5 remote usrs can connect?
John |
| Stuart Souter | John
Once you’ve loaded the license file up from the configuration tab, you should then see the license under the current usage tab, it should look something like Product - MetaFrame Presentation Server,Standard Edition There really isn’t anything else to this, load the license file from mycitrix and maybe reboot your server for good measure, although not neccassary. If it’s not in the current usage tab, then the license file is not correct, or it has been loaded properly. Any errors in the event viewer ? What error message does the user get when they connect ? Is all your terminal server (TSCAL) licnesing taklen care of ? Stuart |
| John Franklin | Honestly I resolved this without even reading your previous post, which is in fact correct, well done.
The Event Viewer did give me the clue that the server name was in lower case not upper case, but what threw me with that is that on MyCitrix when you are adding the server name it automatically displays it online as upper case, although the actual licence file may show it in lower case. I thought everything matched up so dismissed this as the reason. Also I was expecting a bit more help from the LMC in terms of procedures. Yes the licence file did *automatically* appear once I returned it to MyCitrix, and regenerated it, and even though I had to mess about with stopping and starting services on the Server, and also the Domain Controller, I have now got the licences showing up correctly. Anyway this may help someone else to understand the procedure, and thanks in meantime for replies, the accuracy of your last post means you get the points asuming I allocated some… John |
