Citrix Password Manager - Password MGR 4.0 and User Configurations could not be read from Cent Store

Posted by citrix on October 4, 2008
Tobias O’Brien Password Manager 4.0 with AD as the Central Store.

Recently when trying to access the PMC upon configure and rediscovery we get the error:

‘One or more User Configurations could not be read from the central store. Your windows event log contains additional error information’

The Event View is only logging:

Event Type: Error
Event Source: MPMConsole
Event Category: None
Event ID: 104
Date: 11/17/2005
Time: 12:05:32 PM
User: N/A
Computer: MSCTXSRVR01
Description:
The following item appears to be corrupted:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

We are never able to view the user configurations. I believe this to be realted to .NET 20 but cannot confirm. I have viewed this thread http://support.citrix.com/forums/thread.jspa?forumID=97%26#38;threadID=66442 but whereas I cannot view the configuration I cannot delete/recreate the configurations.

Any help would be appreciated.

Tobias O’Brien
Lenny Soletti Tobias,

was this working up until you upgraded to .NET 2.0?

The console that you are getting the error message from, is that machine also running .net 2.0 or is that running .net 1.1 sp1 ?

thanks
Lenny
Tobias O’Brien One machine that is running the console was updated to .NET2.0 about a week ago. It is undetermined if the error was happening prior to this or not. A guess would be that yes everything was working fine prior to this. We are getting the errors on both the machine with .NET 2.0 and several machines that are running .net 1.1 sp1. I have tried it from 5 machines:

2 Windows XP SP1 with .net 1.1 sp1
1 Windows XP SP2 with .NET 2.0 (Also tried after removing .NET2.0)
1 Windows 2003 Server sp1 with .net 1.1 sp1
1 Windows 2000 Server sp4 with .net 1.1 sp1

Thanks Lenny

Tobias
Tobias O’Brien One machine that is running the console was updated to .NET2.0 about a week ago. It is undetermined if the error was happening prior to this or not. A guess would be that yes everything was working fine prior to this. We are getting the errors on both the machine with .NET 2.0 and several machines that are running .net 1.1 sp1. I have tried it from 5 machines:

2 Windows XP SP1 with .net 1.1 sp1
1 Windows XP SP2 with .NET 2.0 (Also tried after removing .NET2.0)
1 Windows 2003 Server sp1 with .net 1.1 sp1
1 Windows 2000 Server sp4 with .net 1.1 sp1

Thanks Lenny

Tobias
Tobias O’Brien Thanks Lenny,
Unfortunately this is a production environment. I had seen the issue with 4.1 and .NET 2.0 but could not find anything on issues with 4.0. Just for kicks I tried the mmc.exe.config but I think its too late.

Any clue how to recover the corrupt store?

Thanks Again Lenny,

Tobias
Tobias O’Brien Hey Carl,

I am unable to see the user configuration on the .net 2.0 machine though to delete them in the first place. After I get the error the user configurations are blank.

Unless I am missing something here.

Thanks,
Tobias
Tobias O’Brien No same issue. User configurations do not show up.
Paul Wilson Can you see the user configurations as objects on the central store?
Tobias O’Brien I ended up removing the User configuration in ADSI Edit and recreating them. Things seemed fine afterwards. Citrix point this be an issue with .NET20 and Password Manager 4.0. 4.1 has a built in check that will not run with .20.
Paul Wilson Excellent. That was going to be my next suggestion. Glad you got it working. Sorry about the unexpected issues with .NET 2.0.

Paul
Category: Password Manager